Privacy Policy

Last updated:27/07/2025

This Privacy Policy describes how Durva Gardens (“Company”, “we”, “our”, or “us”) collects, uses, and protects your personal data when you visit our website https://durvagardens.com or use our services. It also outlines your rights regarding your information and how the law protects your privacy.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

  • Account: A unique account created for you to access our services or parts of them.
  • Company: Refers to Durva Gardens, located at Shree Sai Raj Park, Rajaji Path, Dombivli (E) 421201.
  • Cookies: Small files stored on your device to help enhance your user experience.
  • Country: India.
  • Device: Any device that can access our website, such as a mobile phone, computer, or tablet.
  • Personal Data: Any information related to an identifiable individual.
  • Service: The website and online services provided by Durva Gardens.
  • Service Provider: Any third party who processes data on our behalf (e.g., payment gateways, courier services).
  • Usage Data: Automatically collected data such as browser type, pages visited, and time spent.
  • Website: Refers to https://durvagardens.com.
  • You: The user accessing or using the website.

Use of Your Personal Data

We may use your personal data for the following purposes:

  • To provide and maintain the Service: Including fulfilling orders and tracking deliveries.
  • To manage your Account: For login, order history, and faster checkout.
  • To process transactions: Including payments and delivery through our partners.
  • To contact you: About orders, updates, promotional offers, or customer service inquiries.
  • To improve our Service: Through analytics, feedback, and usage tracking.
  • To manage your requests: Responding to queries, returns, or complaints.
  • For marketing: With your consent, we may send you updates on new gardening products, tools, pots, and offers.
  • For legal and business compliance: Including audits, fraud prevention, and regulatory requirements.

Transfer of Your Information

Your information may be processed at our main office and in other locations where our service providers are located. We take reasonable measures to ensure your data is treated securely and in accordance with this Privacy Policy.

Cookies

We use cookies to enhance your shopping experience, track cart items, and understand how visitors interact with our website. These cookies do not collect personal data unless you voluntarily submit it (e.g., through a form or checkout process).

You may choose to disable cookies via your browser settings, but doing so may limit some functionality of our site.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from individuals under 13 years of age.

Changes to This Privacy Policy

We may update our Privacy Policy occasionally. Any changes will be posted on this page and, if necessary, communicated to you by email or site notification.

Please review this page periodically to stay informed.

Contact Us

If you have any questions about this Privacy Policy, feel free to reach out:

Address:
Shree Sai Raj Park,
Rajaji Path, Dombivli (E) 421201, Maharashtra, India

Email:
durvagardens@gmail.com

Phone:
+91-8451025555

Order Online:
Available 24/7 at https://durvagardens.com